Getting Started

Primary User (First User) Once the SAFE instance for your organization is configured, the first user gets an invitation email from SAFE to sign up. Sign Up SAFE admins can invite users to SAFE from Settings > Invitations/User Manage...

First-time Sign In to SAFE For better security, SAFE uses Two-factor Authentication (2FA) with a Time-Based One-Time Password (TOTP) application. Download Google Authenticator or any other TOTP app on your smartphone before you Sign In to SAFE....

Forgot Password If you forgot your SAFE password, you can reset it using the Forgot Password option available on the SAFE Sign In page. To reset your password: Navigate to the SAFE Sign In page. Enter your  Email ID and click  ...

To change your SAFE Password: Navigate to Settings. Click the Security option. Enter the current password and new  password . Click the Save button.

We have over 100 knowledge base articles available for you to explore SAFE, covering its features, capabilities, and step-by-step procedures that empower you to maximize the SAFE application's potential. To access the documentation portal: Click ...

Introduction SAFE offers a series of REST APIs that allow customers and partners to extend and leverage existing investments in other software and systems by synchronizing and sharing data between the systems. The SAFE REST API allows third-par...

1. Introduction The About SAFE page displays the information about the SAFE application and includes: SAFE Version SAFE Licence Validity Breach Exposure License Type 2. Navigate to the About page Users can access the About page ava...

Requesting Support At SAFE we pride ourselves on delivering an outstanding level of support to our customers. If you experience an issue with using the SAFE platform or need any help configuring or using SAFE, we provide access to a service desk t...

Overview and Access SAFE provides access to a service desk through the Customer Portal. The Portal includes several options and a searchable knowledge base. To access the  Customer Portal , you must be a registered user and have a username/...