Role Management

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Introduction

User Roles in SAFE define data access, operational permissions, and the scope of control across the platform. SAFE supports three distinct role types to address varying levels of access control and flexibility:

  • Default Roles (Admin, Viewer): Out-of-the-box roles with predefined permissions

  • Static Custom Roles: Custom roles with fixed permissions mapped to Groups/Organizations

  • Smart Custom Roles: Advanced roles with granular, action-level permissions

Default Roles (Admin & Viewer)

These are system-defined roles available by default in SAFE and cannot be modified.

  • Admin

  • Viewer

Role Type

Description

Access Level

Admin

Full access to all modules, configurations, and user management

Read + Write across all entities

Viewer

Read-only access across SAFE modules

Read-only access

Key Characteristics

  • Predefined by SAFE

  • No configuration or customization allowed

  • Ideal for standardized access control

Default Roles User Access

SAFE Modules

Features

Default Roles

Admin

Viewer

Dashboards

View all Dashboards

Yes

Yes

Add Dashboard

Yes

Yes

Duplicate Dashboard

Yes

Yes

Delete Dashboard

Yes

Yes

Risk Scenarios

Create Risk Scenarios

Yes

No

View Risk Scenarios

Yes

Yes

Edit Risk Scenario

Yes

No

Duplicate Risk Scenario

Yes

No

Delete Risk Scenario

Yes

No

Edit Control Parameters

Yes

No

View Scoring Factors

Yes

Yes

Edit Scoring Factors

Yes

No

Groups

Create Group

Yes

No

View Groups List

Yes

Yes

Edit Group

Yes

No

Duplicate Group

Yes

No

Delete Group

Yes

No

View Questionnaire

Yes

Yes

Submit Questionnaire Assessment

Yes

No

Reuse Existing Questionnaire Assessment

Yes

No

Controls - What If Analysis

Yes

No

Edit Control Parameter

Yes

No

People

View Users List

Yes

Yes

Edit Users

Yes

No

Delete Users

Yes

No

Technology

View Asset List

Yes

Yes

Delete Assets

Yes

No

Edit Assets

Yes

No

Bulk Delete Assets

Yes

No

Bulk Edit Assets

Yes

No

Third Party

Add Third Party (Individual & Bulk Upload)

Yes

No

View Third Parties

Yes

Yes

Edit Third Party

Yes

No

Delete Third Party

Yes

No

Edit Third Party Status

Yes

No

View Third Party Details

Yes

Yes

Submit Questionnaire Assessment

Yes

No

Edit Control Parameter

Yes

No

Upload Documents

Yes

No

Integrations

View List of Supported & Configured Integrations

Yes

No

Configure Integrations

Yes

No

Control Centre

View Controls List & Details

Yes

Yes

Edit Control Parameter

Yes

No

What If Analysis

Yes

Yes

Reuse Control Maturity Assessment

Yes

No

Reset Control Maturity Assessment

Yes

No

Questionnaire

View Questionnaires

Yes

Yes

Submit Questionnaire Assessment

Yes

No

Settings

My Profile

Yes

Yes

Security

Yes

Yes

API Credentials

Yes

No

User Management

Yes

No

Role Management

Yes

No

Invitations

Yes

No

Custom Fields

Yes

No

Attack Surface

Yes

No

Company Settings

Yes

No

Third-party Tiering

Yes

No

Advanced

Yes

No

About

Yes

Yes

Static Custom Roles

Static Custom Roles allow administrators to define fixed read/write permissions and assign them to specific Groups or Organizations.

  • Assign permissions at the Group or Organization level

  • Control access using Read / Write checkboxes

  • Create multiple roles aligned to the organizational structure

  • Maximum limit: 20 Custom Roles. If there is a requirement for additional Custom Roles beyond this limit, kindly reach out to SAFE Support or submit a Service Request for further assistance.

Feature

Description

Permission Model

Read / Write access

Scope Control

Group-level or Organization-level

Flexibility

Fixed (does not change dynamically)

Use Case

Department-based or business-unit-based access control

Creating a Static Custom Role

Follow these steps to create a Custom Role in SAFE:

  1. Navigate to Settings > Role Management.

  2. Click on the Add Role button.

  3. Select the Static option.

  4. Enter a name and description for the Role.

  5. Specify read and write permissions for each group/organization by selecting the checkboxes.

  6. Utilize the filter option to streamline the display of relevant groups.

  7. Click the Save button. The system will create the Static Custom Role, making it accessible within the role selection when inviting a user to SAFE.

Assign a custom role to users

Once a custom role is created, you can assign the role to existing users and select this role while inviting a new user. Refer to User Management for more details.

Static Custom User Role Access

Category

Features

Static Custom Roles

Write

Read

Dashboards

View all Dashboards

Yes

Yes

Add Dashboard

Yes

Yes

Duplicate Dashboard

Yes

Yes

Delete Dashboard

Yes

Yes

Risk Scenarios

Create Risk Scenarios

Yes

No

View Risk Scenarios

Yes

Yes

Edit Risk Scenario

Yes

No

Duplicate Risk Scenario

Yes

No

Delete Risk Scenario

Yes

No

Edit Control Parameters

Yes

No

View Scoring Factors

Yes

Yes

Edit Scoring Factors

Yes

No

Groups

Create Group

No

No

View Groups List

Yes

Yes

Edit Group

No

No

Duplicate Group

No

No

Delete Group

No

No

View Questionnaire

Yes

Yes

Submit Questionnaire Assessment

Yes

No

Reuse Existing Questionnaire Assessment

Yes

No

Controls - What If Analysis

Yes

No

Edit Control Parameter

Yes

No

People

View Users List

No

No

Edit Users

No

No

Delete Users

No

No

Technology

View Asset List

No

No

Delete Assets

No

No

Edit Assets

No

No

Bulk Delete Assets

No

No

Bulk Edit Assets

No

No

Third Party

Add Third Party (Individual & Bulk Upload)

No

No

View Third Parties

No

No

Edit Third Party

No

No

Delete Third Party

No

No

Edit Third Party Status

No

No

View Third Party Details

No

No

Submit Questionnaire Assessment

No

No

Edit Control Parameter

No

No

Upload Documents

No

No

Integrations

View List of Supported & Configured Integrations

No

No

Configure Integrations

No

No

Control Centre

View Controls List & Details

No

No

Edit Control Parameter

No

No

What If Analysis

No

No

Reuse Control Maturity Assessment

No

No

Reset Control Maturity Assessment

No

No

Questionnaire

View Questionnaires

No

No

Submit Questionnaire Assessment

No

No

Settings

My Profile

Yes

Yes

Security

Yes

Yes

API Credentials

No

No

User Management

No

No

Role Management

No

No

Invitations

No

No

Custom Fields

No

No

Attack Surface

No

No

Company Settings

No

No

Third-party Tiering

No

No

Advanced

No

No

About

No

No

Smart Custom Role

Smart Custom Roles provide granular, action-level permissions, enabling fine control over what users can do within specific modules.

  • Define permissions at action level (e.g., Create Org, Add Questionnaire, Edit Third Party)

  • Restrict access specifically to the Third-Party module

  • Enable the least privilege access model

  • Automatically adapts based on selected actions

Feature

Description

Permission Model

Action-level (Create, Edit, Delete, Submit, etc.)

Scope Control

Primarily Organization-level (Third-Party focused)

Flexibility

Dynamic and granular

Use Case

TPRM workflows, vendor access control, and least-privilege enforcement

Creating a Smart Custom Role

Follow these steps to create a Smart Custom Role in SAFE:

  1. Navigate to Settings > Role Management.

  2. Click on the Add Role button.

  3. Select the Smart option.

  4. Enter a name and description for the Role.

  5. Click the Add Permission button.

  6. Expand the permissions section and add the actions by selecting the checkboxes.

  7. Use the filter option to include third parties.

  8. Click the Save button. The system will create the Smart Custom Role, making it accessible within the role selection when inviting a user to SAFE.

Editing or Deleting Custom Roles

In the SAFE application, you can edit or delete custom roles as your organizational needs evolve.

Editing a Custom Role

  1. Navigate to Settings > Role Management.

  2. Click on the three-dot options menu for the custom role you wish to edit.

  3. From the menu, select the Edit option.

  4. Modify the role name or adjust read/write permissions for the associated groups as needed.

  5. Click the Save button.

Deleting a Custom Role

Notes

Before deletion, make sure that the user role is not currently assigned to any user.

  1. Navigate to Settings > Role Management.

  2. Click on the three-dot options menu for the custom role you wish to delete.

  3. From the menu, select the Delete option.

  4. Click the Delete button on the confirmation screen.