Getting Started

Info For best performance, we recommend using Google  Chrome as a web browser to run the SAFE application. Other modern browsers, such as Mozilla Firefox, Safari, and Microsoft Edge (Chromium), can also be used*. 1. First-time user sign...

1. User Profile User Profile places Change Password, Manage Profile, Theme, Help, and Logout options right at your fingertips. 2. Manage Profile This section of SAFE displays the user's general information, including the Name, Last logged-i...

To change your SAFE Password: Navigate to User Profile,  availabe at the top-right of the screen. Click the Change  Password option. Enter the Current P assword , N ew   password , and V erification C ode . Clic...

We are live with 100+ knowledge base articles to help you understand SAFE. It includes features, capabilities, and step-by-step procedures that allow you to make full use of the SAFE application. To access the documentation: Click the User Profi...

Important This document is applicable only to users with the Admin role in SAFE. 1. Introduction SAFE offers a series of REST APIs that allow customers and partners to extend and leverage existing investments in other software and systems ...

1. Introduction The About SAFE page displays the information about the SAFE application and includes: SAFE Version SAFE Licence Validity Breach Exposure License Type 2. Navigate to the About page Users can access the About page ava...

1. Introduction User Roles restrict/allow users to access data and perform actions on the SAFE application. This document allows you to understand the level of data they can access and perform actions based on the assigned User Roles. The follo...

Requesting Support At SAFE we pride ourselves on delivering an outstanding level of support to our customers. If you experience an issue with using the SAFE platform or need any help configuring or using SAFE, we provide access to a service desk t...

Overview and Access SAFE provides access to a service desk through the Customer Portal. The Portal includes several options and a searchable knowledge base. To access the  Customer Portal , you must be a registered user and have a username/...