Health & Wellness
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Health & Wellness

  • PDF

Introduction


Health & Wellness feature tracks and monitors the overall system health of the SAFE application. The SAFE admin can monitor the overall health of the SAFE server by tracking CPU Usage, Disk Usage, Memory Usage, and the Health of running docker containers.
This dashboard allows the SAFE admins to track the number of windows assets, which were not assessed in the last 30 days along with the number of assets running on old windows agents.
The system notifies SAFE admins about the overall health condition through health email alerts.
Admin users will be provided with separate login credentials for the SAFE Health & Wellness Dashboard.
Note: Users can access the H&W Dashboard by clicking on the Health & Wellness option available at the bottom of the left navigation menu. Clicking this option redirects the user to the Grafana Login screen. Contact SAFE Support to get the user credentials for Grafana (H&W Dashboard).

Health Home

Salient Features of H&W dashboard


  • Real-time visibility into what’s going wrong
  • Alerts and Notifications - Email and Slack notifications for the status of RAM, storage, CPU, and many more.
  • It provides analytics on the Disk usage, RAM usage, and CPU usage in percentage

    H&W1

  • The technology distribution section of this dashboard displays the vertical details that include the vertical name, total assets, number of assessed assets, assets assessed in the last 30 days, and more.
  • The container details section includes container status, their health condition, analytics on the memory usage by container, and analytics on the CPU usage by the container.
  • The dashboard also includes other details such as Network status, No of SAFE Me users, No of third parties, the status of Network Discovery, and many more.

    H&W2

Configure Health and Wellness


This option allows users to configure the Influx Database URL, Data Collection Frequency, Company Name, and Data Retention Period.
To configure Health & Wellness:

  1. Navigate to Administration > Health & Wellness
  2. Click the Health & Wellness Card
  3. Enter the Influx Database URL, Data Collection Frequency, Company name, and Data Retention Period
  4. Click the Save button.
  5. Now Enable the Health & Wellness toggle switch.

Configure H&W

Configure Telemetry


Telemetry: This option allows users to choose between Basic and Advanced telemetry options and data collection frequency.

  • Basic: Upon selecting the basic option following metrics will be sent to Lucideus: CPU Usage, Memory Usage, Disk Usage, Docker Container Status, SAFE Version, Last Backup Date, Server Uptime, and Licence Expiry Date.
  • Advanced: Upon selecting the Advanced option following metrics will be sent to Lucideus: CPU Usage, Memory Usage, Disk Usage, Docker Container Status, SAFE Version, Last Backup Date, Server Uptime, Licence Expiry, SAFE Score, Number of Assets Assessed, and Lucideus Repo Connectivity.

To configure Telemetry:

  1. Navigate to Administration > Health & Wellness
  2. Click the Telemetry Card
  3. Now select the telemetry as Basic or Advanced
  4. Select the data collection frequency from the drop-down
  5. Click the Save button.
  6. Now Enable the Telemetry toggle switch.

Configure Telemetry

Configure Notifications


This option allows users to configure the Email and Slack notifications for Health & Wellness dashboard. Users can add the email addresses, Slack URL, and Slack Channel from this option.
To configure the notifications:

  1. Navigate to Administration > Health & Wellness
  2. Click the Notifications Card
  3. Now select the notifications method as email and slack
  4. Enter the emails, slack URL, and slack channel.
  5. Click the Save button.
  6. Now Enable the Notification toggle switch.

Configure Notification


Set up a user ID for the H&W dashboard


  1. To set up the User ID for the H&W dashboard, please contact the SAFE representative or support team. Once you submit the request, the SAFE support team will create a user on the H&W dashboard and provide you the credentials.
  2. You can also create a user on the H & W dashboard via the command-line option. Use the following command in the command line ./safe.sh start:telemetry --create-user

Email and Slack Alert Conditions


Alert Details

Critical Condition

Scheduled

Frequency

Disk Usage

Greater than 80%

Every 1 minute

Once

Docker Container

Status becomes stopped

Every 5 minutes

Once

Assessment of assets

Less than 90%

Every day at 00:30:00

Once

SAFE Score

Drop by 1 unit

Every day at 00:30:00

Once

Last Local Backup

More than 3 days

Every day at 00:30:00

Every day after the critical condition is reached

License expiry date

Less than 15 days

Every day at 00:30:00

Every day after the critical condition is reached




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