---
title: "Remediation SLA Policies"
slug: "remediation-sla-policies"
updated: 2026-10-22T15:02:22Z
published: 2026-10-22T15:02:22Z
canonical: "docs.safe.security/remediation-sla-policies"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.safe.security/llms.txt
> Use this file to discover all available pages before exploring further.

# Remediation SLA Policies

You can find these options in the [Remediation SLA Policies](https://rs002tra.balbix.net/app/d3/company-settings/remediation-sla-policies) menu.

**What You Can Do Here**

- Configure company-wide SLA policies through the "Company Settings" section.
- Access and manage existing Remediation SLA policies in the "Remediation SLA policies" panel.
- Create new SLA policies by specifying key parameters such as Title, Description, and Metric Type.
- Choose the metric for SLA evaluation, either "Exposure Score" or "CVSS score," to align with organizational risk strategies.
- Apply asset filters to scope the SLA policy to specific segments of the infrastructure.
- Define SLA days for each severity level, setting time-bound expectations for remediation based on risk.
- Activate the SLA policy by setting its status to active, ensuring it becomes enforceable within the system.
- Finalize the creation of the SLA policy by clicking "Create SLA Policy," enabling tracking and compliance enforcement.
- Adjust existing SLA policies as necessary to reflect changes in risk posture or organizational priorities.

[Embedded content](https://scribehow.com/embed/Creating_an_SLA_Policy__qQ_T1oPsSBC-hTw9juF2ew?as=scrollable)

You can also see the walkthrough [in this link](https://scribehow.com/shared/Remediation_SLA_Policies__qQ_T1oPsSBC-hTw9juF2ew?referrer=documents)

> ### See Also:
> 
> [SLA Compliance: Assets Widget](/balbixhelp/docs/sla-compliance-assets)