Documentation Index

Fetch the complete documentation index at: https://docs.safe.security/llms.txt

Use this file to discover all available pages before exploring further.

Remediation SLA Policies

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You can find these options in the Remediation SLA Policies menu.

What You Can Do Here

  • Configure company-wide SLA policies through the "Company Settings" section.

  • Access and manage existing Remediation SLA policies in the "Remediation SLA policies" panel.

  • Create new SLA policies by specifying key parameters such as Title, Description, and Metric Type.

  • Choose the metric for SLA evaluation, either "Exposure Score" or "CVSS score," to align with organizational risk strategies.

  • Apply asset filters to scope the SLA policy to specific segments of the infrastructure.

  • Define SLA days for each severity level, setting time-bound expectations for remediation based on risk.

  • Activate the SLA policy by setting its status to active, ensuring it becomes enforceable within the system.

  • Finalize the creation of the SLA policy by clicking "Create SLA Policy," enabling tracking and compliance enforcement.

  • Adjust existing SLA policies as necessary to reflect changes in risk posture or organizational priorities.

You can also see the walkthrough in this link

See Also:

SLA Compliance: Assets Widget